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Washing Machine Not Spinning — Fault Guide

A practical guide from Go Assist Bournemouth engineers.

Why is my washing machine not spinning?

The most common causes are an unbalanced load, a clogged drain filter, a worn carbon brush in the motor, or a faulty door latch that prevents the spin cycle starting. Try redistributing the laundry and cleaning the filter first. If the problem continues, a Go Assist engineer can diagnose the motor or latch issue in a single visit.

Should you try to repair this yourself?

Basic checks — like cleaning a filter or checking the clock timer — are safe to do yourself. However, repairs involving electrical components, gas connections, motors or sealed systems should always be carried out by a qualified engineer. Attempting these repairs yourself may void your appliance warranty and could be dangerous.

Book a local engineer in Bournemouth

If you've run through the basic checks and the fault persists, Go Assist Bournemouth can send a local engineer the same day or next day. Our engineers carry common spare parts and diagnose most faults in a single visit.

The Go Assist 1-Year Repair Guarantee

Premium Home Members receive a 1-year guarantee on every appliance repair. If the same fault returns, we come back — no extra call-out charge.

1-year guarantee applies to Premium Home Members only. Terms and conditions apply.

Learn about Premium Home Membership