Fridge Not Cooling — Fault Guide

A practical guide from Go Assist Bournemouth engineers.

Why is my fridge not cooling?

A fridge that isn't cooling can mean a failed compressor, a refrigerant leak (you may hear a hissing sound), a blocked condenser coil, or a faulty thermostat. Check the temperature is set correctly and the door seal isn't cracked. A warm fridge is a food safety risk — book a priority same-day repair.

Should you try to repair this yourself?

Basic checks — like cleaning a filter or checking the clock timer — are safe to do yourself. However, repairs involving electrical components, gas connections, motors or sealed systems should always be carried out by a qualified engineer. Attempting these repairs yourself may void your appliance warranty and could be dangerous.

Book a local engineer in Bournemouth

If you've run through the basic checks and the fault persists, Go Assist Bournemouth can send a local engineer the same day or next day. Our engineers carry common spare parts and diagnose most faults in a single visit.